~ RETURN & EXCHANGE POLICY ~
We proudly stand behind our products and truly hope you love what you purchase! If for some reason your purchase does not work out, you may return unworn/unwashed merchandise for store credit within 14 days of receiving them. Items may be exchanged or returned using the following guidelines:
*All Unwashed/Unworn/Perfume/Makeup/Pet hair free -Regular Priced- merchandise may be returned within 14 days, if all original tags are attached, for store credit. If tags are removed, the item(s) will be ineligible for credit. We cannot/will not accept worn merchandise. Any and all returns that aren't within our guidelines will be subject to partial credit to our store or returned to the customer.
*SHOES must be returned with the original shoe box intact and unaltered. The shoe box cannot be used as a shipping box. Any tape or labels placed on the shoe box will result in the package being refused and no refund will be issued.
*Shipping charges are NOT REFUNDABLE
*All Sale Merchandise is FINAL. NO EXCEPTIONS (Ends in .99)
*Grab Bags are a FINAL Sale. NO EXCEPTIONS
*All Lightening Deals/Flash Sale items are FINAL Sale. NO EXCEPTIONS.
*All accessories are FINAL SALE.
Please email customer service to receive your return authorization BEFORE shipping your return. Include your name, order number, and reason for return.
*Items must be postmarked for return within 14 days of delivery to customer. Items sent back after 14 days will not be accepted.
*Orders may be returned using any method of your choice, at your expense. We recommend using a trackable service.
Thank you for shopping with us!