About Us – The Rose Nest

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About Us

Kasey & Shawn are high school sweethearts who have been married for 16 years and still like each other 98% of the time. 

Shawn is a helicopter pilot who loves to be outdoors with his family or riding his road bike. 

Kasey has worked in retail from the time she was 15 years old and in her free time she is a chef, chauffeur, and maid for her 3 beautiful little monsters. In addition to being a wonderful mom, she loves reading a good book, and of course, online shopping. 
She hopes to be able to share her passion for fashion and provide her customers with quality, modest, affordable clothing.

 

~ RETURN & EXCHANGE POLICY ~

We proudly stand behind our products and truly hope you love what you purchase! If for some reason your purchase does not work out, you may return unworn/unwashed merchandise for store credit within 14 days of receiving them. Items may be exchanged or returned using the following guidelines:

*All Unwashed/Unworn/Perfume/Makeup/Pet hair free -Regular Priced- merchandise may be returned within 14 days, if all original tags are attached, for store credit.  If tags are removed, the item(s) will be ineligible for credit. We cannot/will not accept worn merchandise.  Any and all returns that aren't within our guidelines will be subject to partial credit to our store or returned to the customer. 

*SHOES must be returned with the original shoe box intact and unaltered. The shoe box cannot be used as a shipping box. Any tape or labels placed on the shoe box will result in the package being refused and no refund will be issued.

*Shipping charges are NOT REFUNDABLE

*Regular priced items purchased with a sale code are eligible for return.

*All Sale Merchandise is FINALNO EXCEPTIONS (Ends in .99) 

*Grab Bags are a FINAL Sale. NO EXCEPTIONS 

*All Lightening Deals/Flash Sale items are FINAL Sale. NO EXCEPTIONS

*All accessories are FINAL SALE.

 

Please email customer service to receive your return authorization BEFORE shipping your return. Include your name, order number, and reason for return.

therosenest@gmail.com

 *Items must be postmarked for return within 14 days of delivery to customer. Items sent back after 14 days will not be accepted.

*Buyer is responsible for all shipping costs on returns/exchanges

*Once we receive your return your store credit will be processed within 2-3 business days.

 

EXCHANGES -

We cannot hold items for exchange, but in the event that your correct item/size is availble upon receiving your return we will happily ship the new item, but we cannot guarantee your item/size will be available. Therefore, if you are wanting to exchange for a different size, we recommend that you re-purchase the correct size to guarantee availability for your item and follow the instructions above to process the return for the original item

 

We appreciate every order we receive and we have set firm guidelines because we value our product and our time.  Thank you for shopping with us!